WE’RE HERE TO HELP
HAVE A QUESTION ABOUT A RECENT PURCHASE OR ORDER?
HAVE A QUESTION ABOUT OUR RUN CLUB OR UPCOMING EVENTS?
FAQ:
How can I track my order?
-After an order has been shipped you will be sent a tracking email with a link to track your package. If you do not receive this email please give us a call at our Bluffton location: (843) 815-1718
How long will it take my order to get here?
-Once an order is SHIPPED it should take between 3-5 business days for it to arrive at its destination. Sometimes certain products are not available in our stores so we are fortunate enough to be able to special order these items directly from the brands. An important note: these orders may take longer to process before they are shipped.
I want to return my purchase what do I do?
-We are committed to your complete satisfaction. If you experience any discomfort or dissatisfaction with any product purchased at our stores please let us know within 60 days of the original purchase date. Whether it’s worn or unworn, box or no box, we want to know about it and make things right.
I recently placed an order online but haven’t received any tracking information?
-Once an order has been placed you should expect to receive TWO emails. First, a confirmation email that you order has been processed and Second, an email that you order has been shipped with tracking information. If you have not receieved any tracking information after 5 days of placing your order please give us a call at our Bluffton location: (843) 815-1718
I recently purchased an item in store and was told the item was being ordered, what does that mean?
-Sometimes certain products are not available in our stores so we are fortunate enough to be able to special order these items directly from the brands. Similar to an online order we will email you when your order has been processed and shipped.
WAS YOUR QUESTION NOT ANSWERED?
(fill out the form below to send us an email and we will get back to you as soon as we can)
OUR LOCATIONS:
25 Minetta Ln
Bluffton, SC, 29910
(843) 815-1718
28 Shelter Cove Lane
Hilton Head Island, SC, 29928
(843) 815-1718